Is managing Non-Conformities complex and time-consuming?

Digitise the management of Non-Conformities

Save up to 65% of management time and improve the collection of information

Managing Non-Conformities involves various parties (inside and outside the company), documents, processes, procedures and responsibilities. Their coordination is often complex, time-consuming and a source of inefficiencies and bottlenecks.

Where the flows are managed in a traditional manner, the documents are filled out manually in each phase and forwarded to the next owner in the process, with a high risk of losing the documentation. This then results in an increase in the time needed and the possibility of errors.

Managing Non-Conformities involves various parties (inside and outside the company), documents, processes, procedures and responsibilities. Their coordination is often complex, time-consuming and a source of inefficiencies and bottlenecks.

Where the flows are managed in a traditional manner, the documents are filled out manually in each phase and forwarded to the next owner in the process, with a high risk of losing the documentation. This then results in an increase in the time needed and the possibility of errors.

From manual management of Non-Conformities…

01
Identification of Non-Conformities

Identification, assessment and reporting of Non-Conformities.

02
Involvement of other departments

Involvement of various parties to collect the documents and information necessary to resolve the NC.

03
Manual creation of the NC report

Creation of the NC report, manually entering the data regarding the batch, supplier, item and other information necessary, collected from various sources.

04
Sending the NC and reminders via email

Continuous exchange of e-mails and phone calls with the client or supplier to resolve the problem.

…to the digital management of Non-Conformities

01

Wizard for creating the NC report

The solution provides a wizard that guides the user in generating the NC report, automatically filling out certain data due to its integration with the other company applications, and involves the right user at the right time through automatic workflows.

02

Automatic sending of e-mails

Once the NC has been generated, the solution automatically sends the supplier or the client an e-mail containing a link to access the dedicated web portal , where they can interact to resolve the problem simply and effectively. The system sends regular automatic reminders in the event of no response.

03

Interaction through the web portal

Through the client/supplier web portal, you can exchange documents and data in full autonomy to resolve the problem. For example, the solution can set up an action for a request for correction to the supplier or a request for derogation to the client, all in an automated manner.

Through digital management of Non-Conformities, you obtain:
0
of errors and inaccuracies
0
of processing time of the NC

The digital flow … in detail

With the COLLHUBORATE suite, the management of Non-Conformities can be completely digitised in a few simple steps. Find out what they are!

The user generates the Non-Conformity report using a wizard and, due to the full integration with the company’s other apps, the Solution automatically fills out some information, simplifying the process and reducing errors.

When creating the NC, you can attach photographic documentation acquired directly on-site using the Globe App.

Once the Non-Conformity is generated, you can simply and quickly create the related request for corrective action, automatically sending it to the supplier if the problem is attributable to them.

The supplier receives an e-mail containing a link to access the dedicated web portal, where they can enter documents and information relating to the request for corrective action.

Once a non-conformity has been identified, the solution lets you send the client a request for derogation, through an autogenerated e-mail containing a link to manage the operation on the dedicated web portal. From here, the client can decide whether to accept or ask to re-process/repair or reject the goods.

Instead, where the client detects the non-conformity on receipt of the goods, they can enter a report in the client portal, which will be digitally and automatically managed by the solution.

Discover the advantages of digital management of Non-Conformities

  • You can, for example, fully digitise the activities of creating documents for Non-Conformities, exchanging information with clients and suppliers or acquiring data from the other company applications, drastically reducing the time needed, while increasing the effectiveness and quality of the entire process.

  • By choosing the COLLHUBORATE Solutions, you increase timeliness, saving up to 65% of your time in reporting Non-Conformities and in managing the connected downstream processes.

  • You can see all the reports of NC in a single area. Due to the process of centralised entry, you can standardise procedures and establish the required steps upstream, increasing the efficiency and transparency of processes. You will also have full control over the progress of the request, also viewing all the parties involved (suppliers, clients, internal managers) and their tasks.

  • No change: you will keep working with the company applications you already use.

    The COLLHUBORATE Solutions can interface with any IT system, due to the numerous integration methods provided.

  • Due to the wizard for entering data, perfectly integrated with your IT system, the probability of committing errors in the data entry phase is almost zero. Automatically filling out fields and using smart filters, most of the data entry operations are automated.

  • Using the supplier/client portal of COLLHUBORATE, communicating and exchanging documents becomes much easier and quicker. Eliminate sending manual e-mails, in addition to saving time due to the system of automatic reminders. Using the web portal, you increase the transparency and traceability of information, with positive impacts on the quality of the collaboration and on the time needed to solve problems.

  • You can easily and quickly locate all the documents and information linked to Non-Conformities, due to the links between all the related elements and the secure digital archiving.

One Suite, four platforms, unlimited solutions

Discover the platforms we used to build the solution dedicated to the digital management of Non-Conformities

One Suite, four platforms, unlimited solutions

Discover the platforms we used to build the solution dedicated to the digital management of Non-Conformities

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